Exceptional service. Highly professional and friendly, did a fantastic job and also gave great advice. Deep cleaned a 3 year old carpet that was stained from the dogs and grease. Got it looking brand new, helped by the fact Artur uses a proper van-based machine, which is 10 times more powerful that those mobile vacs. Also cleaned a velvet sofa, which is now mich bettet than imagined. 2-person team - they were happy to move furniture like beds and units to ensure everything was cleaned. Highly recommended.
Amo Lalli
Amo Lalli
13:02 23 Feb 20
Artur and his colleague did a fantastic job of cleaning our downstairs and stairs carpets before we moved house. He kept us informed all the way through of any concerns or delays etc but they worked so hard and nothing was too much trouble. I would not hesitate to use him again. Reasonably priced, hard working and very friendly guys.
Carol P
Carol P
15:25 26 Sep 19
Artur provides a very professional service and is extremely polite and helpful. He cleaned a stair carpet which was badly stained in two places and removed both stains. I recommend him without hesitation and will definitely use him again when necessary.
Jackie Soles
Jackie Soles
16:03 13 Sep 19
Artur is totally professional and has delivered top rate service at my home today. He took absolute care whilst working in my lounge to make my settee as new and the chemicals he used left no odour at all. I was impressed with his attention to detail, his methodical and tidy work ethic and the respect he showed me and my home. He delivered a brilliant service at a competitive price and I’m more than happy to recommend him and his company.
Marian Fearon
Marian Fearon
13:23 10 Sep 19
Excellent job cleaned my mothers guttering and down pipe....using camera we could seeAll the debris and dirt that was removed professionally.....Very satisfied with the work carried out i really recommend exact for all guttering jobs that need doing.....Cheers...👍
Nathan Band
Nathan Band
13:13 17 Aug 19
After recently moving house, I contacted Artur after reading reviews on here. I was not disappointed! He called over and gave us a quote which we decided to go with straight away. Extremely knowledgeable, friendly and courteous! He loves what he does and takes great pride in his work, giving sound advice along the way! I cannot recommend him enough! He put back furniture where he could and any items that would stain the carpet were put on small polystyrene blocks. I would definitely recommend him and his work, reliable, friendly, trustworthy chap to say the least!
Michelle Mansell
Michelle Mansell
18:02 01 Aug 19
After recently moving house, I contacted Artur after reading reviews on here. I was not disappointed! He called over and gave us a quote which we decided to go with straight away. Extremely knowledgeable, friendly and courteous! He loves what he does and takes great pride in his work, giving sound advice along the way! I cannot recommend him enough! He put back furniture where he could and any items that would stain the carpet were put on small polystyrene blocks. I would definitely recommend him and his work, reliable, friendly, trustworthy chap to say the least!
Michelle Mansell
Michelle Mansell
18:02 01 Aug 19
Artur takes great pride in his work and rightly so, he did a great job!
Zoe Osborn
Zoe Osborn
10:00 11 Jul 19
Artur and his team are a real pleasure to work with. This is the 2nd time we've used them and they do a great job. The carpets look great and we are very very pleased. They are justifiably a Which Trusted Trader.
Sandra Henson
Sandra Henson
17:04 30 May 19
Artur and his team are a real pleasure to work with. This is the 2nd time we've used them and they do a great job. The carpets look great and we are very very pleased. They are justifiably a Which Trusted Trader.
Sandra Henson
Sandra Henson
17:04 30 May 19
We have just had our living room carpet and sofa cleaned. The carpet was badly stained from puppy accidents, including ink from a chewed pen and the sofa was looking very tired. I am delighted with the results and would not hesitate to recommend Artur and his colleague.
Kathryn Crockett
Kathryn Crockett
15:03 28 May 19
Artur has done an amazing job on my carpets, when i walked in it looked like a complete set of new carpets, exceptional,very highly recommended.
Chris Casey
Chris Casey
09:42 08 May 19
Artur did a wonderful job, very professional and the rug and sofa came up looking like new. Very impressed with the service and would highly recommend.
Renée Gittins
Renée Gittins
09:54 29 Apr 19
When I saw the advert for Exact Clean, my gut instinct was to contact them before I tried any others. Artur was very quick to come back to me, to arrange a suitable time for a quote. As we were looking for a speedy service, he was also able to accommodate our booking within a 7 day period. The pricing was extremely competitive, and as a result, I opted to have the whole house done, as opposed to just the downstairs. The service itself is impeccable, and we cannot fault a thing. We had a lot of marks, scuffs, dried out play doh and blue tak, as well as sticky stains from lollipops and sweets! Generally, the carpet was very tired looking. However, these are now all gone, and the whole house smells wonderful as well! Artur and his colleague were tirelessly professional in their approach and we cannot recommend them enough. Will definitely use again, and will be the only company we'll be recommending to family and friends in future. I'm very glad I went with my gut!!
Nova Kandola
Nova Kandola
10:32 28 Feb 19
Our little dog was ill on Tuesday 20/02/2019, she made quite a mess of my bedroom carpet, as I live in Sambourne out of a list of local carpet cleaning companies Exact was the nearest, despite being fully booked Artur said he would call back late in the day, he did, he came and cleaned, job done ! I will not hesitate to call Artur again !!
paul hadley
paul hadley
11:41 21 Feb 19
I was delighted with the results achieved by Artur. I feared that I would have to buy new carpets but the outcome of his hard work means that my living room and dining room carpets have a new lease of life. I highly recommend him.
Merrill Flood
Merrill Flood
16:35 30 Jan 19
Artur came to quote me on the same day I contacted him. He dealt with my whole house of different carpets and various post-tenant stains. The house looks and smells fresh and clean now. He was extremely thorough and very pleasant to deal with. He was recommended to me and I would recommend him on.
Fiona Watson
Fiona Watson
21:35 22 Jan 19
Hi I would recommend this company exact cleaning serviceArthur kept us informed from the time I called him to the day he came even called an hour before arrival The job dog got left in lounge we could not clean it Arthur came and it's looks like a new carpet Thank you great service
Richard Underwood
Richard Underwood
11:39 14 Jan 19
Exact Clean fully deserve all their glowing reviews. I found their service to be friendly, efficient and good value for money, plus I am amazed at the results - money well spent! I’ll be recommending to everyone and will definitely use again.
Ellie Jones
Ellie Jones
04:23 19 Dec 18
I had my bedroom carpet cleaned and was extremely impressed with the result. Would recommend every time and would use there service again.
Rachel Howard
Rachel Howard
22:47 14 Nov 18
Fantastic service from Artur. Friendly, knowledgeable & professional, a great job done at cleaning our rug. Would recommend and use again.
Ella Clarke
Ella Clarke
11:15 31 Oct 18
Artur did a great job. Carpets look new. Flexible and punctual.would highly recommend him.
G Caranci
G Caranci
16:03 19 Sep 18
Excellent! Our young dog had messed on our new landing and bedroom wool carpets - causing a lot of mess ?. Artur came round, discussed what could be done, gave us a quote and came around on a Saturday to clean the carpets. He is friendly, polite, knows all about wool carpets and most importantly- managed to get all of the bad stains out. Good as new again! Highly recommend. Thank you Artur !
Louise Newsome
Louise Newsome
16:27 15 Sep 18
Efficient and polite. Reliable service, good time keeping. Carpet looks and smells great! Would definitely recommend.
Marlene Pinnock
Marlene Pinnock
13:44 25 Aug 18
Excellent service. From the very first enquiry phone call Arthur has been so professional. Follow up visit and quote organised right away, all question answered with great knowledge, best products explained and recommended appropriately. My wool carpets and rugs are very happy, clean as new, fresh and soft, all small stains and imperfections removed- absolutely perfect. What a pleasure to deal with such professionals! Thank you Artur and Lucas. I am definitely recommend this company to all homeowners, especially the ones with quality wool carpets. Results are great! Thank you!
Jeannie Moiseeva
Jeannie Moiseeva
19:43 09 Aug 18
An excellent and professional service. Arthur was polite, punctual and did a really thorough job of cleaning my carpets and furniture. Very pleased with the results! Would highly recommend Exact Clean.
Amanda Seabourne
Amanda Seabourne
21:15 02 Jul 18
Thanks Artur, a great job on my carpets, you were on time, friendly and trustworthy. I now have lovely clean carpets that were very nearly dry as soon as the job was done. Far better than a DIY job. See you next time.
Fantastic service, Artur is very friendly, reliable and professional. He turned up when he said he would which was a great start. The leather sofa and carpets looked brand new when he had finished. I would highly recommend Exact Clean.
Joanne Frost
Joanne Frost
19:04 04 Apr 18
We needed a specialist deep clean for our commercial premises. Many "deep cleaning" companies were listed on our Google search, but most were incapable of carrying out the work. Exact Clean came, worked very hard and quickly achieved a really fantastic clean. I cannot recommend them too highly.
Amit Midha
Amit Midha
18:22 28 Mar 18
We tried everything (vinegar, baking soda, rug doctor etc) to get rid of the smell from our carpets but nothing worked. House is rent so we can't replace them. Arthur did a perfect job on the carpets, amazing results we have: No smell, a brighter color and a complete hygiene. Good as new. I strongly recommend his company.
Ali POLAT
Ali POLAT
07:33 15 Mar 18
I’d highly recommend Artur, he did a great job of cleaning our carpets - they looked brand new! Artur was professional and reasonably priced. I would definitely recommend him.
Laura Evans
Laura Evans
22:51 07 Mar 18

Natural stone floor cleaning and restoration. Floor tiles, luxury vinyl tiles (amtico and karndean) and safety floor cleaning and restoration.

Natural stone includes things like marble worktops and granite flooring. These are durable and tough surfaces that look amazing. But occasionally, they can run into problems, and that is when you need an expert in natural stone restoration to help.

There is a reason so many business and homes use natural flooring, it can look stunning if cared for correctly. We offer a professional service that ensures your floors and worktops stay looking exceptional for longer.

When you have natural stone flooring, worktops or even outside areas such as patios or driveways, it is important that you have an expert to handle problems. Using the right cleaning products or systems is key to restoring the stunning look of the stone and ensuring it continues to do its job for years to come.

Natural Stone floor Cleaning and Restoration
Slate floor cleaning and restoration

Natural stone floor cleaning and restoration

Common natural stone problems

Different types of flooring have their own unique issues depending on the makeup of the material. We will look at a few of these in a little more detail below. But the most common problems are often:

Wear and tear – constant use can lead to wearing of the material, no matter how tough and this can create uneven areas or wear through protective seals

Damage to seals – most materials have seals on them that act as an extra protective layer but using the wrong cleaning materials can erode this or remove patches

Stains – stain removal is one of the most common issues that we face because no matter how tough, almost all materials can be impacted by stains if they are left untreated

Grout issues – grouting is the stuff between tiles and is a potential weak spot that can cause discolouration or even break up and lead to slight movement

Handling these problems is something that needs to be done by an expert. It will often involve stripping, polishing and sealing the floors as well as careful stain removal to ensure the flooring is restored to its former beautiful condition.

An introduction to natural stone used in flooring

Perhaps the best way to look at the different kinds of stain removal and restoration work that can be done is to look at some of the most popular types of natural stone floor and what solutions work best for them.

Granite floor cleaning and restoration

Granite is a very hard rock that is more stain and scratch-resistant than even marble. This means it can withstand a lot of frequent use which makes it an excellent material for flooring and also for things like worktops or even outdoor areas.

There are a few issues that granite can experience. A simple one is where people use a regular water-based floor finish on the stone that doesn’t allow it to ‘breathe’ and over time, creates a milky white powder on the surface. Having the right cleaning products and an expert to do it for you is always the best approach.

Limestone floor cleaning and restoration

Limestone brings a timeless look to kitchen floors and is relatively easy to maintain. There are a few common issues that can occur and need attention to keep it looking its best.

Dull spots and etching are two of the most common problems with limestone floors. This happens when chemical abrasives and acidic cleaners are used and etch into the limestone. However, experts in natural stone flooring can quickly remedy the problem and restore the look.

Stain removal with limestone needs to draw out the cause of the discolouration from the stone and allow it to look smart again. Sometimes renovation work will include adding a new seal to the surface to help protect against future stains.

tile and stone floor cleaning and restoration
Marble floor cleaning and restoration

Marble creates a stunning look for natural flooring, but there are a few problems that you could encounter. The majority of these have simple ways to solve the problem when you know what to do.

One of the most common issues is that marble attracts dirt and soil easily – this applies to both flooring and worktops. This can sometimes be due to incorrect seals or polishes being added during the finishing process. Or sometimes these have been removed during regular cleaning. The restoration process will involve removing the old seals and adding new ones.

Chips or cracks in marble may seem like a catastrophic issue, but there are ways to restore this. There are lots of reasons why marble can chip or crack from being laid on a floor that was not completely dry to something heavy being dropped on them.

Slate floor cleaning and restoration

Slate has been used inside and outside homes for centuries. It is a common material for worktops and floors. It is very strong and durable with a range of natural colours and requires little in the way of specialist maintenance.

Occasionally, seals added to slate to further protect it can deteriorate, and this can allow dirt and soil to be attracted. In this case, the best option is to strip the old seals entirely and reseal the floor or worktop.

Travertine floor cleaning and restoration

Travertine is a type of limestone that is usually white, cream or tan coloured, occasionally coming in rusty shades. It offers a classic and timeless look to a room but faces issues that are similar to those of limestone floors.

Top of the list is attracting soil and dirt easily, which can lead to discolouration of the lovely shade of the flooring. Restoration will involve removing the stains and applying a new finish to it to ensure the colour stays as it should be.

Natural stone floor cleaning and restoration by Exact Clean

Tiles also come in a variety of materials that require slightly different handling, depending on what they are made from.

Ceramic tiles cleaning and restoration

Ceramic tiles are another popular way to add something to your floor, that is stylish but also practical. The tiles are made from natural clay and sand mixed with water and fired in a kiln to make them very tough and durable. But there are a few issues you can encounter with them.

Stain removal is a common issue if something spills onto the tiles and isn’t cleaned up quickly or properly. Alternatively, using the wrong cleaning products can also cause problems as things like ammonia or bleach can stain the grouting around the tiles. Overly abrasive scrubbing materials can also damage the surface and lead to the tiles needing to be replaced.

Porcelain tiles cleaning and restoration

While porcelain may sound delicate and is often associated with breakables such as cups or bowls, it is very durable and robust when made into flooring tiles. It is also easy to clean and requires little maintenance.

The most common problem with porcelain tiles is that they can lose their shine over time. This is most often due to a build-up of household cleaning products, but the solution is to strip away this layer and ensure the shine is restored.

If stains aren’t cleaned when they happen, some substances can require stain removal treatment to cope with the removal. This is something done by an expert as using the wrong cleaning materials can damage the surface of the porcelain.

Quarry tiles cleaning and restoration

Quarry tiles are made from a process that is a little like the making of terracotta but tend to be thinner and less porous, so they work well on floors and don’t absorb water that is spilt on them.

Often people are advised to use linseed oil on quarry tiles to keep them looking good and protect them. But the problem is that this can build up over time and draw dirt and soil to it. The solution then is stripping the layers from the tiles and restoring them with fresh seals to stop the problem.

Caring for luxury vinyl tiles (LVT)

Luxury vinyl tiles or LVT are one of the newer options for flooring and have become very popular due to their ease of cleaning and stylish looks. Top brands include Karndean and Amitco.

Generally, caring for these tiles is similar to other types of flooring – regular vacuuming or sweeping with a soft brush followed by a weekly wash to clean any stains. Avoid over-wetting the flooring.

Stain removal from these tiles is often simple, but occasionally there can be more complicated issues. That is when you need an expert to look at it. Stains can sometimes break through the epoxy resin that seals the top of the tiles, and this can lead to a hole or scratch, so the right products must be used in their maintenance.

Don’t use wax on these tiles as this can make them very slippery to walk on and also dull their appearance. Likewise, be careful about the use of chemicals – if they are safe for LVT, still only use a small amount to avoid making the floor slippery and dangerous.

Some of the areas we cover with our natural stone floor cleaning and restoration services:

B1, B2, B3, B4, B5, B9, B10, B11, B12, B13, B14, B15, B16, B17, B25, B26, B27, B28, B29, B30, B31, B32, B38, B45, B47, B48, B49, B50, B60, B61, B62, B80, B90, B91, B92, B93, B94, B96, B97, B98, CV35, CV37

Birmingham City Centre, Bordesley, Small Heath, Sparkhill, Balsall Heath, Moseley, Kings Heath, Edgbaston, Harborne, Sheldon, Hall Green, Kings Norton, Rednal, Barnt Green, Hollywood, Wythall, Alvechurch, Shirley, Solihull Lodge, Majors Green, Dickens Heath, Cheswick Green, Solihull, Olton, Elmdon, Bickenhill, Hampton-in-Arden, Knowle, Hockley Heath, Earlswood, Henley-in-Arden, Feckenham, Redditch, Callow Hill, Webheath, Beoley, Astwood Bank, Studley, Bromsgrove, Halesowen, Romsley, Hunnington, Aston Fields, Belbroughton, Rubery, Catshill, Stoke Prior, Alcester, Bidford-on-Avon, Wellesbourne, Stratford-upon-Avon