Here’s a gallery of images – a few examples to show the difference that I can make to your home or office
An Associate Member of the National Carpet Cleaners Association
Approved and Endorsed by Which?
Hot Water Extraction Carpet Cleaning Service
We always endeavour to provide the best service and products for our customers. However, on rare
occasions, we recognise that there may be times where our customers may not be completely
satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints
procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as
soon as you can in order that we can rectify any problems as soon as possible. Either call us on
01527 852311, or write to us at 30 Alcester Road, Studley, B80 7NL or email us at email@example.com and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised. Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 981 2929.
Where I cannot resolve any complaints using my own complaints procedure, as a Which? Trusted trader I use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/